I am soooo sorry Lars

... I do not even know what to say :( :( :( ...
Do they have only one CRS for the whole hospital ?

It is just unbelievable how they behave - like it was not their mistake to begin with

. We have a crappy doctors in the USA but in most cases any remotely normal size city has at least a bunch of doctors of any specialty

. Not that it helps - but at least some basic exams can be finished and done on time with no waiting

.
I hope they will call VERY soon and make an app. for you ! Did you raise the hell for them ??? You should demand to talk with the head of the department and explain what they did - maybe than they will squeeze you in during lunch time or something - GEEEEEEEZZZZZ - there is the way if there is a will !!!!!!
Hope you are not in terrible pain today :(