:( What a rotten day, poor you! Yes our NHS is cr*p. I went private for my op in january and we're still paying for it, but i dont regret it. You can phone for an appointment when you want, they do the op in a couple of weeks and more importantly, they treat you as if you actually matter. I couldnt afford another op privately so i'm waiting for it on nhs- i cant bear the thought of it. I have every sympathy with you and dont know what to say because i think its awful too. I'm glad its still on for the 15th. Being a doctor i'm sure you know that its the ones that shout the loudest get their treatment first (metaphorically speaking!) I just mean make a big fuss and dont let them get away with anything.
Best of luck!